Koster: No-call, telemarketing violations top list of 2014 consumer complaints



Telemarketing
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The state attorney general’s Consumer Protection Division processed more than 125,000 consumer complaints in 2014, and more than 40 percent of those stemmed from telemarketing complaints and violations of no-call lists, according to a release from the attorney general’s office.

Those complaints accounted for 52,514 of the more than 125,000 calls to the Consumer Protection Division (CPD), according to Attorney General Chris Koster’s office.

Three other complaints registered more than 1,000 calls: debt collectors, mail and phone solicitations and financial fraud.

According to Koster’s office, the CPD recovered or courts ordered more than $57 million for consumers in the form of refunds, restitution, and penalties.

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