Waits, fares climb as customers return to ride-hailing market short on drivers

Prices for ride-hailing services are surging while rides are taking longer, The Kansas City Star reports.

Health concerns after the onset of the pandemic decreased the number of Uber and Lyft drivers willing to remain on the road. This supply drop combined with an increase in demand in recent weeks from newly vaccinated customers is causing the higher fees. One longtime Kansas City driver who took a pandemic hiatus said his 2021 earnings have surpassed many of his full-year incomes for the past five years.

Uber and Lyft have used surge pricing, as well as cash bonuses, to combat a national driver shortage.


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