Sprint Closing Kansas City Metro Call Center

A Sprint store in Springfield | Photo by Nicole Lunger/Missouri Business Alert
Sprint's planned layoffs include 200 in the Kansas City area.| Nicole Lunger/Missouri Business Alert

Sprint officials said “greater efficiencies” prompted the company to close several call centers across the country, including one in Overland Park, Kan., where the company is based, that will cause 200 workers to lose their jobs next month.

Call centers in Sacramento, Calif., and Elmsford, N.Y., also are closing. A television station in Florida reported a fourth call center in Orlando, Fla., will lay off about 400 people. And in Fort Worth, Texas, according to the newspaper there, 450 jobs are being cut at that city’s call center.

Overall, the paper reported, Sprint is cutting 1,550 customer service jobs. A Sprint spokeswoman pointed out that the company told employees internally in January to expect workforce reductions.

Read more from the Kansas City Star


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