Anthem BlueCross BlueShield of Missouri, the state’s largest insurer, must return $7.8 million to St. Louis-area customers as part of a settlement with the Missouri Department of Insurance over allegations that Anthem didn’t inform people a cheaper, identical plan was available.
It’s the largest settlement reached in the Department of Insurance’s history of reviewing insurance policies, officials say. Some 5,500 people will receive refunds for premiums paid to the more expensive plan. The average refund check will be worth about $1,000, an Anthem spokeswoman said.
Anthem denies any wrongdoing in the case. The company said it settled with the state to avoid litigation costs.