Insurer’s policy change could prove costly for Missouri customers

Photo courtesy of Mark Carroll/Flickr
Photo courtesy of Mark Carroll/Flickr

UnitedHealthcare, the insurer that covers about a quarter of all Missourians, has changed the way it deals with “balance billing,” or the difference between a provider’s charge and the amount allowed by the insurer.

The move, introduced in an attempt to drive down costs, means Minnetonka, Minn.-based UnitedHealthcare won’t pay bills of emergency room physicians and some other specialists, even when they’re in the UnitedHealthcare network. That could leave the customer stuck with thousands of dollars in unexpected bills.

Read more from the St.  Louis Post-Dispatch


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