Ameren is working to address the rising number of sham calls that have impacted roughly 1,500 of its customers. The utility company has racked up nearly 30 calls a week from people who have reported being on the receiving end of the ruse.
According to Ameren, the scam callers have been impersonating their employees, claiming they will disconnect the customer’s service unless they make an immediate payment.
Brianne Vaught, a spokesperson for Ameren, said that elderly, low-income, and non-English speakers are likely to be caught in the scam. However, small businesses remain the most vulnerable target. Typically, scammers call businesses during the busiest hours of the day when an employee is most likely to answer the phone and not the owner.
Ameren is currently collaborating with more than 100 other utility companies nationwide as part of the Utilities United Against Scams effort, as well as local and federal law enforcement to address the problem.
Customers who believe they’re on the receiving end of a scammer’s call should report it to Ameren immediately.
Read more: St. Louis Public Radio