Apple CEO Apologizes for Error-ridden New Map App

Apple CEO Tim Cook apologized Friday for the company’s error-ridden new mobile mapping service, pledging to improve the application installed on tens of millions of smartphones and, in an unusual mea culpa, inviting frustrated consumers to turn to the competition.

In a letter posted online Friday, Cook said Apple “fell short” of its own expectations.

Apple released an update to its iPhone and iPad operating system last week that replaced Google Maps with Apple’s own map application. But users quickly complained that the new software offered fewer details, lacked public transit directions and misplaced landmarks, among other problems.

Read more on St. Louis Post-Dispatch.


Tags:, ,

Leave a Reply

Have you heard?

Missouri Business Alert is participating in CoMoGives2019!

Find out how we plan to use your gift to enhance training and programming for our students